Questions and Answers

Where can I try out the furniture?

We are pleased to announce we will be opening a public showroom in 2017.

Where is the furniture made?

All our furniture is made here in London. Custom crafted for you.

How do I pay?

We require a 50% deposit to secure your order and 50% on the day of delivery. You can pay via cash, cheque or electronic banking.

Can I supply my own fabric?

Absolutely, let us know when placing the order and we’ll make it in anything you like.

When do you deliver?

We will contact you to make arrangements once the piece is ready.

Where do you deliver?

We can deliver all across the UK. We can also arrange international shipping for you.

What happens if I can’t make a delivery due to other commitments?

No problem. Contact our team and we will arrange a time that suits you.

Do you offer a design service?

Yes, we can offer a full furniture and interior design service for residential or commercial projects. Please contact us via email or on 0208 398 9116.

Do you make custom furniture?

Yes we offer a fully bespoke service, contact info@originsdesign.com for more information, we can come to you and work with your space.

I have a specific size I need can you make it for me?

Yes we can make to any size of any piece of furniture up to the nearest cm.

I am not sure of what I want. Can you advise me?

Yes, we have an in house design team that can go to your property and advise you on the perfect piece of furniture for your space. We also offer a full interior design service fore residential and commercial projects.

Is there a guarantee on my furniture?

Yes our furniture is guaranteed for 10 years.

Do you do measuring up?

Yes, we can arrange a designer to measure your items up for a perfect finish.

What if access into my property is a problem?

If access into your property is restricted, please inform us when you place your order and we can design a custom sofa with removable arms that will fit into your home.